Terms and Conditions

Deposit Required

The premises are available to you for holiday purposes only for the period stated on the receipt and confirmation.

When the accommodation is available, a booking is confirmed on receipt of the applicable deposit. A deposit of 20% of the total tariff or $200 (whichever is the greater) is required to firmly allocate your reservation. We will request this deposit at the time of confirming the availability. Deposits can be paid by direct deposit, internet transfer or bank cheque. If your deposit is not received within seven (7) days of our confirmation of availability, we reserve the right to allocate any reserved dates to another party without any further reference to you.

Balance Due

The remaining tariff due, is required, in full, not later than 28 days prior to your arrival. If a booking is made within 28 days of the start of the proposed stay, we require payment in full within seven (7) days or immediately if the booking commences within 7 days. See also security deposit section below.

Cancellation Policy

A cancellation must be advised in writing and all cancellations are charged an administration fee of A$200.00. If your stay is cancelled 57 days or more prior to your arrival, the remainder of your deposit will be refunded in full within seven (7) days. Should you need to cancel 29-56 days prior to your planned arrival, your deposit less administration fee will be refunded if we are able to re-let the holiday accommodation for the same dates of your reservation. If your cancellation is advised 28 days or less prior to your confirmed date, deposit and all other funds are non-refundable.

Minimum Stay and Inclusions

The holiday accommodation is available for stays of a minimum of three nights. Check-in time is from 2.00 pm (14:00 hours) on day of arrival. Check out is no later than 10.00 am (10:00 hours) on the day of departure. The tariff paid and receipted is applicable for the number of guests defined in your booking and extra charges will be incurred for any extra guests accommodated during your stay.

The owner/representative does not cover your personal belongings under their insurance policy and therefore take no responsibility for any loss or damage of personal belongings in or on the property. It is strongly recommend you purchase Travel Insurance.

Notification of any breakages, loss, damages or maintenance must be reported to the owner /representative, immediately. Any costs associated with the above, caused by you or your invitees are required to be paid on demand from the owner/representative.

The owner/representative will accept no responsibility for any inconvenience with machinery/appliance breakdown. The owner/ representative will best endeavour to repair, replace or hire an alternative.

A change in bed and bathroom linen is undertaken for all stays in excess of 10 nights, unless otherwise stipulated, of which is included in your tariff. Should you require extra linen services or extra linen during your stay, prior arrangements should be made and the associated costs paid prior to your arrival.

Pets

Unless specifically arranged with the owner/representative prior to booking NO PETS ARE ALLOWED

Key & Security Deposit

A key and security deposit of A$200 is required to be paid when the balance of tariff is paid. The deposit is refundable within seven (7) days of return of keys to the owner/representative. Should there be any extra cleaning, damages that are deemed to be caused by the guests or their invitees and is not fair wear and tear or items missing from the premises then this will be debited from the security deposit and the remaining balance transferred to your nominated bank account.

Key collection arrangements are made prior to arrival, at a nominated collection point or the owners/representative will meet you at the premises.

On vacating, the premises are to be securely locked and the keys are to be left on the kitchen bench with the completed security deposit refund form.

Linen

All linen (labelled) is supplied including one bath and one beach towels for each guest. Please ensure that the linen is all accounted for prior to vacating otherwise any items not accounted for will be the guest’s responsibility and charged accordingly. This includes heavily stained or soiled linen.

Validity

The tariffs are subject to change without notice. Tariffs are valid only for the dates shown. Bookings are protected against any increase once the relevant deposit and final full payment have been received.

The holiday accommodation is available for holiday rental only. No form of business, marketing or product sale is permitted without prior authority from the owners and no private or public functions or parties are to be held on the property. Any occurrence of this nature will result in termination of the booking without refund for unexpired days.